REQUIREMENTS
- Protects the assets of the Company.
- Responsible for setting an example by being a role model and leader for all salon employees.
- Acts and makes decisions in the best interest of the Company.
- Promote, teach and follow-through on the 4 C’s of At the Beach: cleanliness, customer service, communication, and consistency.
- Ensures and implements all policies and procedures of At the Beach.
- Works up to 40 hours a week. Required to have open availability. (Flexibility to increase these requirements during peak season-Approximately January 1st -July 31st, dates will be determined by Area Manager of At the Beach.
PRIMARY OBJECTIVE
Assists the Manager in the daily operation of a retail store including customer service, sales, and inventory control. Consistently achieves individual sales goals and helps salon achieve goals.
Implements and reviews store policies and procedures. Helps with the supervision of staff. The Assistant Store Manager contributes to the success of At the Beach by supporting the Manager in supervising and coordinating the activities of salon employees to ensure that friendly, professional, efficient and courteous service is provided to customers in a clean, well- maintained salon environment.
QUALITIES
- Honest, hardworking and dedicated.
- Organized, excellent communication skills, follow-through, flexible, and multi-tasked.
- Ability to work well with others of all different backgrounds.
RESPONSIBILITIES:
- Needs to achieve or exceed store goal and meet or exceed individual as well as store averages. Refer to monthly goal sheet for goal numbers.
- Learn to and participate in managing daily salon operation.
- Ensure excellent customer service by providing information, resolving problems, and answering questions for employees and customers.
- Maintain product presentation and housekeeping standards in all areas of the salon in accordance with company policies.
- Maintain equipment.
- Participate in interviews for salon employees by conducting initial screening.
- Providing guidance and motivating employees to achieve peak productivity and performance.
- Assist in training of employees to enhance sales skills and to grow with the company.
- Communicate any information regarding product, policies, training, sales techniques, and company promotions to salon employees.
- Attends monthly sales meeting, communicates and follows through on information from the meetings.
- Follows through on Image guidelines with all employees.
- Creates a teamwork environment.
- Participates in offering ideas and suggestions to management.
- Produces thorough and timely paperwork and reports.
- Salon organization and cleanliness- Cleaning and maintaining all salon equipment and the work environment.
- Ensuring timely opening and closing of the salon.
- Complete opening and closing cash handling procedures; to include; creating and verifying pre- determined monies and the Nightly Deposit System is utilized correctly.
- Must be obtainable when away from work and be available to cover shifts
BENEFITS
Commission potential based on membership/contract and product sales. Paid out monthly on the second check of each month for the prior month.
Monthly bonus potential. Paid out monthly on the second check of each month for the prior month.
Vacation and Sick time provided
Health, vision, dental and supplemental insurance available for full time employees working 30 or more hours each week.
Free tanning for employees
(This description is just a general understanding; please note changes can be made at any time.)
EDUCATIONAL REQUIREMENTS:
- High School Degree or GED
- 1 year Retail Supervisory Experience or Equivalent Experience
- Great Customer Service Skills, Great Communication Skills, Great Organizational Skills, and Detail Oriented
- Computer Literate
- Proven Sales Success