AR/Collection Specialist
Summary of Position:
The AR/Collection Specialist will be responsible for handling accounts receivable collections, in accordance with the Company’s credit and collections policies and procedures, and to keep bad debt losses at a minimum. The candidate should have strong communication/negotiation and problem solving skills and strong knowledge of collections protocol.
Responsibilities:
- Contact clients to resolve past due AR aging balances quickly, and verify current balances are in process
- Generate weekly AR aging report with collection comments for review with Management
- Generate monthly AR aging report with collection comments for collections meeting with Sales
- Resolve cash and collection disputes and address billing inquires quickly and efficiently
- Update customer contacts and collection notes
- Provide bad debt reserve recommendations for monthly analysis
Required Skills
- Great attention to detail
- Ability to manage relationships in diverse forms of communications to resolve matters professionally and quickly
- Strong negotiation and diplomacy skills
- Strong interpersonal communications skills to work closely with the Sales and Accounting Teams
- Professional, polished verbal and written communication skills
- Ability to work in a high paced, demanding work environment
- Ability to consistently follow through and apply a proactive approach to problem solving
- Ability to learn and utilize a variety of programs and systems
Required Experience
- 5+ Years business-to-business collections experience
- Proficiency in Microsoft Office (intermediate skill level in Excel and Word)
- Credit investigative experience a plus
- Experience with NetSuite or any ERP system a plus
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Physical Setting:
Schedule:
Ability to commute/relocate:
- Azusa, CA 91702: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Microsoft Excel: 1 year (Required)
- Microsoft Word: 1 year (Required)
- Negotiation: 1 year (Required)
- Microsoft Office: 1 year (Required)
- NetSuite: 1 year (Preferred)
Work Location: One location