Employment Type : Full-Time
We’re Looking For: An Account Manager that will support and cultivate buyer retention, and growth. You will act as the personal liaison for dealers hips within a dedicated region, ensuring that expectations are set and met while facilitating an exceptional customer experience. By p rovid ing superior customer service , you ensure your accounts have the tools and information needed to utilize our software and be successful . Driving buyer adoption within your dedicated region, you will be the voice of the company and the bridge to our clients’ success. You Are: Customer-obsessed. You’re always giving it your all when it comes to our customers. Whether it’s troubleshooting or account development, you’re a valued resource for the dealers in your market. Data-Driven. Data drives and proves your success. Tech-savvy. As the digital expert, you’ll be the point person showing dealers just how intuitive our software is. Thorough. With excellent customer service and dealer account ownership you will u nderstand what motivates our buyers and sellers and provide them an experience that keeps them engaged . A Proud Ambassador. Taking ownership of all buy -side activity in your region, you proudly and enthusiastically teach best practices to ensure success as well as facilitate buyer referrals from your dealers. Agile . Sometimes the day changes and you will help in unexpected ways, but hey, who doesn’t like knocking a curveball out of the park? You will: Act as the main point of contact for dealerships within your assigned book of business. Maintain a good flow of communication with all departments while acting cross-organizationally to ensure satisfaction of stakeholders and resolution of issues. Develop and maintain competitive knowledge and expertise in areas of products, industry trends, and other developments. Understand and react to the competitive landscape . Thoroughly document all research and customer interactions in our CRM to ensure product and service reliability . Track daily, weekly, monthly call activity and performance measurements against goals and sales targets using CRM software to m eet or exceed all goals and KPIs. You Have: College degree or equivalent professional experience. 2- 3 + years in a customer focused, industry specific, or account management position; preferred. Experience selling SaaS platforms into dealerships a plus. Superior communication skills, able to clearly articulate ideas and concepts. Intermediate knowledge of both Microsoft Office and Google Suite products. Demonstrable knowledge of CRM tools; Salesforce and Pipedrive strongly preferred. Ability to blend sales acumen, outstanding interpersonal skills, and enthusiasm to stay flexible in a fast-paced, changing environment. We Offer: Full-time salaried position Competitive bonus plan Medical, dental, and vision benefits 401K with company match Opportunities to leverage and expand your skill set Company culture of internal promotions, diverse career paths, and rapid advancement Next Steps: We thank all interested candidates; however, only those selected for an interview will be contacted. #Salesjobs