Account Associate, Social Media Details

Account Associate, Social Media

Highwire Public Relations - San Francisco, CA

Employment Type : Full-Time

About us: Highwire Public Relations is a modern communications agency designed for disruptive companies. As the top-ranked independent tech PR firm, we represent some of the biggest brands in cloud, enterprise, security, fintech, healthcare tech, and consumer tech. We are nimble, creative, growing fast, and committed to growth and inclusiveness for all our team members.

Highwire has been named Technology Agency of the Year and Best Agency to work for by PRWeek, PRovoke, and Inc. Magazine. We are a learning culture that welcomes diverse perspectives to develop our teams, coach for career growth, and embrace new ideas.

At Highwire PR, we are entrepreneurs, makers, and explorers. We are committed to fostering an inclusive agency environment, where every employee can be seen, heard, and valued. We believe in taking and owning a seat at the table, and the equal importance of creating empowered spaces for diverse storytellers. We seek to hire, develop, and retain talented professionals from a wide range of backgrounds. Applicants from historically marginalized or underrepresented groups are encouraged to apply.
Highwire is seeking an Account Associate with a flair for social media and copywriting to join our growing digital team. Highwire is the voice behind-the-scenes to some of the most impactful technology brands on social media. We’re looking for someone who is passionate about social media with a deep understanding of channel best practices and capabilities - particularly LinkedIn, Twitter, Instagram, TikTok, Facebook, and YouTube. You are someone well-versed in writing social media copy, distilling complex messaging into engaging social content for multiple brands, with a keen eye for tailoring copy for multiple voice, tone and style guides.
The ideal candidate understands that the best social media programs bring the people behind every brand, product and experience together with their audiences. You are committed to unlocking new possibilities for clients from awareness through to conversion and are a curious and eager self-starter. unlock new possibilities for clients from awareness through to conversion. Key Responsibilities

• Social media copywriting for multiple brands, channels and voices, specifically across LinkedIn, Twitter, Instagram, TikTok, Facebook and YouTube
• Management of social media calendars, from formatting templates and drafting, to navigating approval processes and scheduling
• Social listening in the form of brand monitoring and community management across channels
• Proactively flag opportunities for client engagement with social media trends and influencers
• Development of weekly, monthly and quarterly performance and metrics reportsInfluencer research, campaign development and concepting support
• Team operational support, like call agendas, note taking, deliverable tracking and scheduling
• Support marketing and new business efforts for the Agency, including supporting the Highwire PR social media channels

Requirements

• At least one year of client-facing digital experience (social media specialty preferred) in an Agency setting, including internships
• Baseline understanding of social platforms - primarily LinkedIn, Twitter, Instagram, TikTok, Facebook, YouTube
• Strong writing, attention to detail and time management skills
• Interest in B2B technology, security and digital health brands is a plus
• Experience with social media management tools, like Sprinklr, Sprout Social, Hootsuite
• A finger on the pulse of latest social and digital trendsExcellent written, verbal, and interpersonal communication skills
• Eager to dig in and always curious

Benefits

• Competitive salary
• Merit-based bonuses and promotions
• Hybrid work model to suit your schedule and lifestyle
• Excellent vacation policy including extended break for summer and winter holiday
• Highwire offices close at 3pm every Friday
• 401K Match
• Medical and dental benefits/ FSA
• Paid Parental Leave
• Commuter Benefit
• Home office equipment stipend
• Curiosity Stipend of $100 annually for books, exhibitions, etc.
• Cell phone reimbursement
• Wellness benefit
• Calm Meditation App
• Donation Match
• Full-time writing Coach
• Mentorship
• Monthly recognition programs
• Employee referral bonus
• New business referral bonus
• Quarterly Highwire fun events – Thanksgiving is our favorite holiday
• Dog friendly work environment
• Extremely supportive, nurturing environment with many opportunities for learning and growth

The duties delineated above will vary depending on the needs of each specific account, and in no way states or implies that these are the only duties to be performed by this employee. They will be required to follow any other instructions and to perform any other duties requested by their supervisors.
If you are the breakout candidate we seek, please apply now by uploading your resume.

Highwire is required to ensure that all of our employees are fully vaccinated for COVID-19 unless a legal exemption applies. As a result, all Highwire job offers are expressly conditioned on an individual being fully vaccinated for COVID-19 on or prior to their start date and providing proof of such vaccination unless the individual is legally exempt.