4G/5G Operations Engineer, CNS Details

4G/5G Operations Engineer, CNS

NOKIA - Dallas, TX

Employment Type : Full-Time

Come create the technology that helps the world act together
Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.
The team you’ll be part of
Cloud and Network Services (CNS)
As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible. Nokia Digital Automation Cloud (DAC) is a carrier-grade global digital automation service platform providing local private LTE/5G connectivity solution and a suite of applications for enterprises and verticals. It provides a reliable, secure, and high-performance private wireless network that is scalable according to needs. Nokia DAC offers an easy to use self-service interface for network management tasks, such as adding new networks or managing SIM cards, adding and removing devices and features, viewing real-time information on Nokia DAC Manager with the status and utilization of network and devices as well as radio network and edge cloud health. In a commercial deployment, the web-based self-service interface can be used by the customer personnel directly. Nokia DAC also enables access to other network management and operations solutions and integration with 3rd party applications via well-defined application program interfaces (APIs). We are looking for an Operations Engineer to join our team.
What you will learn and contribute toAs part of our team, you will:

• Responsibility to monitor US Customer pLTE networks and target is to react and fix instantly in case any Customer pLTE is having any issues.
• Understanding Customer use cases and implement/tailor Nokia pLTE solution accordingly and in time –
• Operate and maintain Nokia NDAC US DCs and US Customer networks
• Inspect and fixing of development related issues found during Customer operations
• Enable solutions for Customers based on their requests for dashboards, KPI reports, integrate their service desk with Nokia, integrate their automation solution with Nokia Private LTE solution etc.
• Implement and test the functionality of API calls to the applications used by Customer
• Preventive maintenance for US Customers pLTE networks
  

Your skills and experienceYou must have:

• Previous internship experience in cellular network design and operation, IP networking and routing, and/or system setup and configuration with the telecom industry preferred
• Bachelor's degree in Engineering or Technology related field
• Prevous intership hands on experience with live customer problem resolution
• Proven experience working on applications/software in the Telecom domain which are currently used by Telecom providers.
• Pervious Nokia internship experience preferred
• Comply/adhere to the Nokia Information Security Policy and end-user policy and procedures such as Information Classification and Handling Guide, Clear Desk polices, net etiquette, Password, Incident reporting (list not exhaustive).

It would be nice if you also had:

• Knowledge about Kubernetes, Isitio, Prometheus, Grafana etc through online courses helps in implementation Customer requirements.
• Knowledge of Cellular device configuration and associated networking
• Knowledge of applicable ISO 27001 controls

What we offerNokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
Nokia is committed to inclusion and is an equal opportunity employerNokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark
• LGBT+ equality & best place to work by HRC Foundation

At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect. Join us and be part of a company where you will feel included and empowered to succeed.