Employment Type : Full-Time
Must haves:
1. 4G Wireless telecom experience
2. Strong communicator / analytical
3. Test or Network Support experience
Preferred:
1. Strong understanding of 4G or 5G network architecture
2. Understands Call flows (4G network attach, Handover etc)
3. Linux Experience
Be cautious of:
1. RF Engineers – They often don’t know call flows surprisingly, make sure they have strong architecture and call flow knowledge
2. C&I engineers – Sometimes there are guys that have C&I experience
Job Description: 4G/5G Tier2 Network Support EMS SME
We are looking for a 4G LTE / 5G NR Tier 2 Network Support EMS SME to join our Wireless Networks team. You will be a key contributor being technical interface, on-site to customer market teams. You will have your finger on the pulse of the customer’s regional network. You will be a subject matter expert in Element Management Server (EMS) and help to educate our customer’s in the region on the product. Additionally, you may assist the RET and eNB configurations, help to improve the network health, make product improvement recommendations and repair the network.
Essential Skills, Duties and Responsibilities:
Success Criteria:
Other Skills:
Background / Experience Desired:
Necessary Skills and attributes:
The ability to plan, organize and prioritize multiple projects, sales and simultaneous performance objectives. Work independently in determining ones personal work schedule to be productive. Work in a team environment, in order to achieve personal and team project milestones and to complete assignments within established time frames. Accept tasks and problems/situations that differ, requiring creativity to search for optimal solutions, when only broad and general guidelines exist for solving problems. The ability to utilize implied knowledge of task alternatives and to make spontaneous decisions using past experience and the guidance and/or successful experiences of others. Demonstrated ability to interact at multiple levels within customers organizations. Negotiate with and convince others, in a potentially adversarial environment, including customer directors, managers and staff with opposing views to accept/approve plans, technical and project recommendations. Make professional technical sales presentations in writing, through email, reports, or orally, to an audience of high technical skills, management and operational experience. Ability to achieve results within established time frames and requirements. Develop accurate proposals and designs to meet customer needs.
Physical/Mental Demands:
Work is generally performed in an office environment. Operate a computer keyboard and view a video display terminal between more than 50% of work time, including prolonged periods of time. Requires considerable work utilizing high visual acuity / detail, numeric / character distinction and moderate hand / finger dexterity. The movement and transportation of equipment, most of the time is under 25 pounds. Performs work under time schedules and stress which are normally periodic or cyclical, including time sensitive deadlines, intellectual challenges and project management deadlines. Machines, tools, equipment, and work aids include PC’s, printers, copiers, faxes and other equipment commonly associated with an office work area. May require working additional hours beyond normal schedule. Travel varies depending on position. Consistently demonstrates a commitment to policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest and ethical responsibilities.
Education, Work experience and necessary Skills & Attributes:
Physical and Mental Demands: