22-0168 - Computer Field Tech Position (FT) Details

22-0168 - Computer Field Tech Position (FT)

worldwide TechServices - Brooklyn, NY

Employment Type : Full-Time

The available position is for Computer Field Technician; this is a full time position 40 hours/week, pays an hourly rate plus mileage reimbursement.
Responsibilities:

• Providing customer break fix support for designated equipment

• Communicating clearly in written and verbal form

• Possess excellent customer service skills

• Works within established customer service satisfaction criteria Accepting and delivery of all service calls assigned

• Accept and deliver all service calls assigned within the established service level agreements

• Completing all administrative tasks associated with each call

• Responsible for control and return of assets and inventory

• Other duties may be assigned to meet business needs

• May provide functional guidance to colleagues

Qualifications:

• Typically requires technical school certification or equivalent and 2-5 years of relevant experience

• Maintain all required OEM Certifications

• Ability to drive yourself to client locations

• Ability to drive long distances

• Ability to lift and or move various computer equipment up to 50 lbs.

• Valid driver’s license

• Reliable transportation with valid registration and adequate insurance

Additional requirements may exist if offer of employment is extended

• Ability to pass pre-employment agility test at date of hire and every 3 years thereafter

• Must own a basic repair tool kit

• Must be part of stand-by rotation in the assigned geography as directed by manager

• Proficient with Microsoft Office products and operating systems