Credit Repair Agent Responsibilities:
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Credit Repair Agent Requirements:
- High school diploma, general education degree or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
Work from home
***$1000 Sign on bonus***
After 45 days you will receive a $1000 bonus in addition to your commission as long as the requirements are met. Must have at least 25 sales within that 45 day time frame, No more than 2 call offs, and must have attended all trainings.
Job Type: Full-time
Pay: $40,000.00 - $65,000.00 per year