Agent

Essential Functions:

• Represent Pinkerton's core values of integrity, vigilance, and excellence.

• Provide the client with concierge-level security at the residence location and/or events;
  • Deescalate tense situations or individuals that may arise.
  • Write detailed incident reports following any incident, occurrence, or variance that warrants documentation.

• Conduct quality investigations and complete investigative reports.

• Provide response services related to emergency and crisis planning, natural disaster, civil unrest, and threat monitoring.

• Secure the client's residential perimeter;
  • Review CCTV, manage access controls, and respond to alarms, as needed.

• Identify and escalate equipment deficiencies/failures.

• All other duties, as assigned.

Education, Experience, and Certifications:

High School Diploma or GED with law enforcement, military, residential security, executive protection, and/or security experience.

Competencies:

• CA Guard Card.
• CCW, preferred.
• Law enforcement, military, executive protection, and residential security experience.
• Concierge-level customer service experience.
• Executive protection experience, preferred.
• Able to complete thorough and accurate investigations and reports.
• Access control systems, CCTV, and alarm monitoring experience.
• Strong problem resolution skills.
• Able to interact effectively at all levels and across diverse cultures.
• Solid verbal and written communication skills.
• Customer service oriented.
• Proficient in visitor badging.
• Computer knowledge; Slack, and Google Platforms.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

• Exposure to sensitive and confidential information.
• Regular computer usage.
• Must be able to see, hear, speak, and write clearly in order to communicate with employees and/or customers.
• Occasional reaching and lifting of small objects and operating office equipment.
• Ability to adjust focus between close and distance vision.

Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.