Admissions Counselor I- Emergency Room Sat/Sun 5pm-1:30am

  • Full-Time
  • Springdale, AR
  • Arkansas Children's Hospital
  • Posted 3 years ago – Accepting applications
Job Description

ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS.

CURRENT EMPLOYEES: Please apply via the internal career site by logging into your Workday Account ( https://www.myworkday.com/archildrens/ )and search the "Find Jobs" report.

Work Shift:

Please see job description for details.

Time Type:

Part time

Department:

CC097110 Admissions and Financial Counseling

Summary:Performs the following duties that include, but not limited to: pre-register, register and admit patients, collection of money, abstracts, verifies Medicaid/ARKIDS and CMS eligibility, completes PCP sign-ups, enters ED technical and physician charges. Performs responsibilities of the patient throughput process. Discharges inpatients and Emergency Department patients. Acts as Outpatient Testing after hours. Assists in the coordination of patient flow, serves as patient information and refer patients for financial counseling. Displays Care, Love and Hope when interacting with patients, families and other ACNW team members.

Required Education:

Recommended Education:

Required Work Experience:

Recommended Work Experience:

Required Certifications:

Recommended Certifications:

DescriptionPRIMARY DUTIES AND RESPONSIBILITIES 1. Registers and admit patients with less than or equal to 5% error rate Utilizes ACNW systems to register and admit patients presenting to Admissions, ensuring that all demographic information obtained and required forms completed Pre-register SDC and referred accounts prior to date of service Serves as Outpatient Testing after hours Registers all transports and pre-admits in a timely manner Identifyies and corrects QA errors within required timeframes Accurately maintains Admit/Interview Database 2. Performs Cashier Functions Accurately follows B/AR cashiering process including opening and closing daily batches Maintains daily log for petty cash, collections and money drops and performing weekly petty cash reimbursement requests Accurately enters ED Technical and Professional charges 3. Performs Patient Information Functions Answers and appropriately handles all incoming calls according to HIPAA mandates Maintains daily visitor alert listing as deemed necessary by Social Work and Security Accurately logs and notifies recipients of all daily deliveries Accurately directs patient and families to requested locations Accurately departs ED accounts and discharge Inpatient accounts 4. Serves As Support Staff to Patient Throughput Process Effectively navigates through the Bed Tracking System Adheres to patient throughput process timeframes Communicates with applicable staff regarding patient registration and placement in a timely manner Notifies Bed Control of all SDC, direct and clinic admits Monitors and notifies appropriate staff of admission status changes EDUCATION REQUIREMENTS Required - High school diploma or general education degree (GED) (College hours preferred) EXPERIENCE REQUIREMENTS Preferred - 2 years previous experience in a medical or clinical setting with basic knowledge of medical terminology experience preferred Preferred - 2 years previous customer service experience experience preferred CERTIFICATION / LICENSE / REGISTRY REQUIREMENTS This position has no Certification/License/Registry requirements SKILL REQUIREMENTS Required - data entry required greater than 6000 SPH, 10% error rate Required - Ability to problem solve, organize and prioritize multiple task Required - excellent interpersonal skills Required - computer literate which includes an understanding and effective utilization of the internet PHYSICAL REQUIREMENTS Lifting/Pushing/Pulling Weight-Up to 10 pounds-Occasionally Lifting/Pushing/Pulling Weight-Up to 25 pounds-Occasionally Noise Level-Noise Level-Moderate Physical Activity-Reach with hands and arms-Regularly Physical Activity-Sit-Frequently Physical Activity-Stand-Frequently Physical Activity-Talk or hear-Regularly Physical Activity-Use hands to touch, handle, or feel-Regularly Physical Activity-Walk-Frequently Physical Environment-Infectious disease-Frequently Physical Environment-Inside Office Environment / conditions-Regularly Physical Environment-Work in a confined area-Frequently Safety Sensitivity-This position has been designated as safety sensitive.-Required

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