Admissions Coordinator

Summary Provide potential customers with facility related information via outside calls, education, and follow up.Available for initial screening assessments of potential residents. This should result in meeting or exceeding budgeted census for the facility by increasing inquiries or referral base. To grow a new base of business while retaining existing business. To look for niche opportunities in the community of your facility’s location.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Responsible for knowing bed availability at all times.
• Demonstrate a sense of urgency regarding census and management.
• Makes sales calls outside of facility to medical, insurance, legal/financial professionals, senior organizations, hospital staff and other community contacts.
• In conjunction with Administrator, train and coordinate appropriate in-house staff to serve as main source and back-up for tour and admissions.
• Monitor referrals, admissions, and census trends.
• Interviews resident or representative to obtain and record name, address, age, persons to notify in case of emergency, attending Physician, and individual or insurance company responsible for payment of bill.
• Works with Business Office Manager to obtain insurance authorizations.
• Explains facility regulations such as visiting hours, payment of accounts, and schedule of charges.
• Escort resident or arranges for escort to assigned room.
• Obtains signed statement from resident to protect facility's interests.
• Responsible for weekly and monthly census and marketing reports.
• Performs other duties as assigned.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Previous healthcare experience preferred.
• Computer skills at a level commensurate with position.
• Must be self-motivated and goal oriented.
• Must communicate effectively both orally and in a written format.
• Knowledge of (or ability to learn) reimbursement programs from vendor source.

Education and/or Experience

• One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this Job, the employee is regularly required to sit, talk and listen. The employee is frequently required to stand and walk. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)
• Computer Skills: 1 year (Preferred)

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

Work Remotely:

• No