Admissions And Marketing Director
- Full-Time
- Newberg, OR
- Chehalem Health And Rehab Center
- Posted 2 years ago – Accepting applications
Job Description
POSITION SUMMARY
The Admissions and Marketing Director is responsible for overseeing the admissions process at a skilled nursing center in partnership with the Administrator and Director of Nursing Services (DNS).
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Establishes and maintains professional relationships with community members, hospital leadership, discharge coordinators, caseworkers, physicians, senior living communities, senior centers, and all other admission sources to generate consistent admissions and repeat referral sources.
2. Acts as the initial contact for health care discharge planners, families, and other responsible parties to respond to admissions referrals. Promptly responds to all referrals and inquires. May require responding after hours and on weekends.
3. Facilitates daily communication with discharger planners and community representatives to assess needs of prospective patient and manage the admissions process.
4. Screens and reviews potential admissions. Collaborates with the clinical team to identify care goals to ensure that adequate resources, environments, and services can be provided to prospective patients. Provides resources for alternative placement when necessary.
5. Works with Administrator, DNS, and regional leadership in decision making process for admissions. Exercises ethical and sound decision making in carrying out the admissions work of the center.
6. Partners with the Administrator and DNS to ensure that personnel are available to maintain the highest practicable level of physical, mental, and psychosocial well-being for the prospective patient and meets the state and federal regulations for staffing.
7. Coordinates the admission process of each new patient including initial screening, admission paperwork, communicating with all departments to prepare for new admission, and ensuring patient room is ready before the patient arrives.
8. Completes required admission paperwork with the patient and/or patient’s agent. Communicates admission information orally and in writing to the admissions team
9. Develops and implements programsto promote the center to community hospitals and agencies in accordance with Prestige marketing plans and as recommended by the regional team.
10. Provides tours to prospective patients and patient’s agent. Highlights service offerings and differentiators.
11. Manages the admission department budget in partnership with the Administrator.
12. Participates as part of the leadership team by actively contributing with problem solving, decision making, center and company-wide initiatives, and attending leadership team meetings. 13. Performs other duties as assigned.
COMPANY WIDE RESPONSIBILITIES
1. Demonstrates Core Values of Respect, Integrity, Commitment, and Trust.
2. Supports a dignified and caring atmosphere with residents, residents’ families, visitors, and staff.
3. Protects privacy and confidentiality of information pertaining to residents, team members, the department/center/community, and company information and records.
4. Maintains a safe and secure working environment and practices safe working habits
QUALIFICATIONS AND EXPERIENCE
Minimum of 2 years’ experience working in skilled nursing or hospital setting. Excellent written and oral communication skills. Individual must be a team player, well organized, self-motivated, and flexible. Experience with admission coordination, marketing plans, and public relations preferred.
EDUCATION
Associates Degree or equivalent knowledge and skills obtained through a combination of education, training, and experience.
EOE/M/F/VETS/DISABLED – At Prestige, it is our promise to personally touch lives every day. It is a philosophy of caring based on our core values of integrity, trust, commitment, and respect, that are at the center of all that we do. We are committed to a diverse and inclusive workforce that represents all of us, coming from different experiences, cultures, backgrounds, and viewpoints. Inclusion is the way we treat one another and how we celebrate what makes us different.
In adherence with state federal mandates, Prestige Care team members are required to be vaccinated for COVID-19 as an condition of employment, unless a team member qualifies and receives an approved religious or medical exemption.::
Chehalem Health Rehab Center::
Chehalem Health and Rehabilitation Center is located at 1900 E Fulton Street in Newberg, OR 97132 . The town of Newberg Oregon itself is artsy, historic- almost nostalgic in the way it feels when you walk down the street past all the cute little shops and restaurants, or even when you drive through the town. It has preserved it’s history and restored the old buildings of it’s past, yet it is modern and inviting, drawing you in and making you want to stop to investigate the little shops. The scenery that surrounds Newberg Oregon is beautiful, you are right on the edge of the wine country, with rolling hills of vineyards rising up around you, and also other agriculture, farms growing fruits and vegetables, chickens and pigs. You are on the edge of the metropolitan area, yet out in the country!
Chehalem Health and Rehabilitation is a National Quality Award Winning Facility by the American Healthcare Association National Center for Assisted Living. Our Nursing Home Administrator, Virginia, leads by tenure, example, and warmth for our care center and staff. Our community meets the unique needs of patients and residents, and aids in expedient recoveries. We specialize in short-term rehabilitation and skilled nursing care, with the goal of helping patients return to an active, independent lifestyle.
At Chehalem, we foster a fun and loving environment where spending time at the center is like joining a group of life-long friends for coffee. The laughter spills over into the hallways, the appreciation for one another rings in every word you hear, and the commitment to the future is evident in every heart.
The staff at Chehalem differentiates them from the rest of the industry. You won’t find a better team in the area. Each member of the team carries their load yet is always willing to help their teammate to no end.
Our community is stunning, immaculately kept up and a truly safe and enjoyable place to spend your working days. Celebration, fun, and encouragement of one and other is daily. Everyone is a team-player and always pitching in to help. The laughter of our team members as well as our residents flood the halls to give it a family-oriented feel.
If working in a home-like setting, with a robust team atmosphere, and with a national award-winning employer that has a great promote-from-within culture, then Chehalem is the place for you.
Who Is Prestige Care?
Prestige Care is a family of over 75 skilled nursing + post-acute care centers, as well as assisted living and memory care communities in 8 Western states. We are an organization of over 5,000 team members who serve thousands of residents, where we have the privilege of personally touching their lives every day.
We have four core values of integrity, trust, commitment, and respect that guide everything that we do. With a strong commitment to career development and advancement, Prestige Care is a employer that can help you achieve your career goals and objectives. With a healthcare career at Prestige Care, you will enjoy a collaborative, team-oriented environment where your work truly matters at the end of every day.::::::
Apply to this Job
The Admissions and Marketing Director is responsible for overseeing the admissions process at a skilled nursing center in partnership with the Administrator and Director of Nursing Services (DNS).
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Establishes and maintains professional relationships with community members, hospital leadership, discharge coordinators, caseworkers, physicians, senior living communities, senior centers, and all other admission sources to generate consistent admissions and repeat referral sources.
2. Acts as the initial contact for health care discharge planners, families, and other responsible parties to respond to admissions referrals. Promptly responds to all referrals and inquires. May require responding after hours and on weekends.
3. Facilitates daily communication with discharger planners and community representatives to assess needs of prospective patient and manage the admissions process.
4. Screens and reviews potential admissions. Collaborates with the clinical team to identify care goals to ensure that adequate resources, environments, and services can be provided to prospective patients. Provides resources for alternative placement when necessary.
5. Works with Administrator, DNS, and regional leadership in decision making process for admissions. Exercises ethical and sound decision making in carrying out the admissions work of the center.
6. Partners with the Administrator and DNS to ensure that personnel are available to maintain the highest practicable level of physical, mental, and psychosocial well-being for the prospective patient and meets the state and federal regulations for staffing.
7. Coordinates the admission process of each new patient including initial screening, admission paperwork, communicating with all departments to prepare for new admission, and ensuring patient room is ready before the patient arrives.
8. Completes required admission paperwork with the patient and/or patient’s agent. Communicates admission information orally and in writing to the admissions team
9. Develops and implements programsto promote the center to community hospitals and agencies in accordance with Prestige marketing plans and as recommended by the regional team.
10. Provides tours to prospective patients and patient’s agent. Highlights service offerings and differentiators.
11. Manages the admission department budget in partnership with the Administrator.
12. Participates as part of the leadership team by actively contributing with problem solving, decision making, center and company-wide initiatives, and attending leadership team meetings. 13. Performs other duties as assigned.
COMPANY WIDE RESPONSIBILITIES
1. Demonstrates Core Values of Respect, Integrity, Commitment, and Trust.
2. Supports a dignified and caring atmosphere with residents, residents’ families, visitors, and staff.
3. Protects privacy and confidentiality of information pertaining to residents, team members, the department/center/community, and company information and records.
4. Maintains a safe and secure working environment and practices safe working habits
QUALIFICATIONS AND EXPERIENCE
Minimum of 2 years’ experience working in skilled nursing or hospital setting. Excellent written and oral communication skills. Individual must be a team player, well organized, self-motivated, and flexible. Experience with admission coordination, marketing plans, and public relations preferred.
EDUCATION
Associates Degree or equivalent knowledge and skills obtained through a combination of education, training, and experience.
EOE/M/F/VETS/DISABLED – At Prestige, it is our promise to personally touch lives every day. It is a philosophy of caring based on our core values of integrity, trust, commitment, and respect, that are at the center of all that we do. We are committed to a diverse and inclusive workforce that represents all of us, coming from different experiences, cultures, backgrounds, and viewpoints. Inclusion is the way we treat one another and how we celebrate what makes us different.
In adherence with state federal mandates, Prestige Care team members are required to be vaccinated for COVID-19 as an condition of employment, unless a team member qualifies and receives an approved religious or medical exemption.::
Chehalem Health Rehab Center::
Chehalem Health and Rehabilitation Center is located at 1900 E Fulton Street in Newberg, OR 97132 . The town of Newberg Oregon itself is artsy, historic- almost nostalgic in the way it feels when you walk down the street past all the cute little shops and restaurants, or even when you drive through the town. It has preserved it’s history and restored the old buildings of it’s past, yet it is modern and inviting, drawing you in and making you want to stop to investigate the little shops. The scenery that surrounds Newberg Oregon is beautiful, you are right on the edge of the wine country, with rolling hills of vineyards rising up around you, and also other agriculture, farms growing fruits and vegetables, chickens and pigs. You are on the edge of the metropolitan area, yet out in the country!
Chehalem Health and Rehabilitation is a National Quality Award Winning Facility by the American Healthcare Association National Center for Assisted Living. Our Nursing Home Administrator, Virginia, leads by tenure, example, and warmth for our care center and staff. Our community meets the unique needs of patients and residents, and aids in expedient recoveries. We specialize in short-term rehabilitation and skilled nursing care, with the goal of helping patients return to an active, independent lifestyle.
At Chehalem, we foster a fun and loving environment where spending time at the center is like joining a group of life-long friends for coffee. The laughter spills over into the hallways, the appreciation for one another rings in every word you hear, and the commitment to the future is evident in every heart.
The staff at Chehalem differentiates them from the rest of the industry. You won’t find a better team in the area. Each member of the team carries their load yet is always willing to help their teammate to no end.
Our community is stunning, immaculately kept up and a truly safe and enjoyable place to spend your working days. Celebration, fun, and encouragement of one and other is daily. Everyone is a team-player and always pitching in to help. The laughter of our team members as well as our residents flood the halls to give it a family-oriented feel.
If working in a home-like setting, with a robust team atmosphere, and with a national award-winning employer that has a great promote-from-within culture, then Chehalem is the place for you.
Who Is Prestige Care?
Prestige Care is a family of over 75 skilled nursing + post-acute care centers, as well as assisted living and memory care communities in 8 Western states. We are an organization of over 5,000 team members who serve thousands of residents, where we have the privilege of personally touching their lives every day.
We have four core values of integrity, trust, commitment, and respect that guide everything that we do. With a strong commitment to career development and advancement, Prestige Care is a employer that can help you achieve your career goals and objectives. With a healthcare career at Prestige Care, you will enjoy a collaborative, team-oriented environment where your work truly matters at the end of every day.::::::