Administrative Support

• 1st SHIFT 8a - 5p Monday - Friday

• Contact FEDEX for tracking issues and resolution; open and track FEDEX cases
• Track issues in an EXCEL spreadsheet for follow up and follow-through
• Process payments for credit cards and respond back by email to the customer
• Order entry for sales orders for an add-on, upgrade and exchange sales
• Document policies
• Answer customer calls
• Respond to customer emails about completed work and followup cases.
• Work to schedule appointments with 3rd party vendors for customer accounts
• Other tasks as assigned
• Training at company location ( Plantation, Florida ) 3 week Training.

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Microsoft Office: 1 year (Preferred)
• Administrative Experience: 1 year (Preferred)
• Customer Service: 2 years (Preferred)

Language:

• English (Preferred)

Shift Availability:

• Day Shift (Preferred)

Work Location:

• Multiple locations

Typical start time:

• 8AM

Typical end time:

• 5PM

Ergonomic Workspace:

• No

Financial Duties:

• Processing payments

This Job Is:

• A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
• A good job for someone just entering the workforce or returning to the workforce with limited experience and education
• A job for which all ages, including older job seekers, are encouraged to apply
• Open to applicants who do not have a college diploma
• A job for which people with disabilities are encouraged to apply

Company's website:

• naturessleep.com

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

Work Remotely:

• No

COVID-19 Precaution(s):

• Remote interview process
• Virtual meetings