Administrative Operations Manager

Requisition #: 322783
Location: Johns Hopkins Community Physicians, Baltimore, MD 21201
Category: Manager/Supervisor
Work Shift: Day Shift
Work Week: Full Time (40 hours)
Weekend Work Required: No
Date Posted: Jan. 16, 2021

Johns Hopkins Community Physicians is looking an Administrative Operations manager at our Internal Medicne East Baltimore Medical Center practice in Baltimore, Maryland. The Admin. Operations manger reports to the Practice Administrator at a comprehensive, multi-specialty site, is responsible for assisting the Practice Administrator in the daily operations of the health center with an emphasis on managing front office staff including budget management and the hiring, supervision, staffing, evaluation and discipline of Human Resources. Additionally, this position focuses on customer service and continuous improvement of operations. Works effectively with patients to resolve customer service issues, and with Patient Accounting to ensure maximization of collections. Develops and implements common priorities and goals related to providing optimal customer service, maximizing operational efficiency, and assuring financial viability. The Administrative Manager must demonstrate, through leadership example, visible organizational support and a positive attitude to create a positive work environment. Functions as the Practice Administrator in their absence.

Location: 10000 E. Eager St., Baltimore, Maryland 21202

Shift: Exempt - Full-time - 40 hours per week

Requirements:

• Bachelor's Degree required or equivalent experience.
• Two years of healthcare management experience with direct supervision of staff is required. Two years’ experience must be in an ambulatory care setting. Must demonstrate a record of increasing job responsibility linked to accomplishments in health care management.

Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law. Johns Hopkins Health System and its affiliates are drug-free workplace employers.