Administrative Manager

When you work with the world's most innovative companies, you know you're making a difference.

Our clients are the game changers, leaders and investors who fuel the global innovation economy. They're the businesses behind the next medical breakthroughs. And the visionaries whose new technologies could transform the way people live and work.

They come to SVB for our expertise, deep network and nearly forty years of experience in the industries we serve, and to partner with diverse teams of passionate, enterprising SVBers, dedicated to an inclusive approach to helping them grow and succeed at every stage of their business.

Join us at SVB and be part of bringing our clients' world-changing ideas to life. At SVB, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities SVB serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization. And we work diligently to encourage all with different ways of thinking, different ways of working, and especially those traditionally underrepresented in technology and financial services, to apply.

Join a bank like no other: SVB. When you work with the world's most innovative companies, you know you're making a difference every single day. Our clients are the game changers, leaders and investors who fuel the global innovation economy.

The growing Product team is seeking an experienced Administrative Manager. You will manage the general daily administrative duties for the Head of FX Solutions in the Product Organization in addition to leading a team of administrative assistants. The ideal candidate will be a true partner who has the intellectual curiosity to develop a strong command of SVB’s business which will allow him/her to use judgment and experience to make independent decisions. You have a can-do attitude and thrive in a fast-paced environment, remain calm under pressure, and possess the ability to work quickly with ever changing work-priorities. You welcome new challenges and learning opportunities, are proactively committed to self-improvement, regularly seek out performance feedback, and work well independently in a collaborative environment. Given the fast-paced environment, flexibility, proactive problem-solving skills, excellent judgment, positive attitude, and superior organizational skills are all required for success. A strong attention to detail coupled with a sense of urgency and the ability to think beyond the initial set of facts or issues will distinguish top candidates. This individual has a strong orientation towards self-reliance and resourcefulness.

Responsibilities will include complex calendar management, travel coordination, expense management, delegate access to a variety of systems, occasional event planning, and project management. You will partner with HR, Finance, Marketing, Facilities and other internal vendors when necessary to ensure that the business is running at a peak level. You will establish business rhythms and routines to create a framework that encourages regular communications and check-ins. Other responsibilities may include co-owning reporting responsibilities to make sure that reporting is collected and turned in on time, relaying messages/information, preparing, proofreading, distributing and replying to correspondence, researching issues as needed, and other general administrative duties for the team.

In addition to supporting this senior leader, you will manage an administrative team and make independent decisions around distribution of workloads and the execution of tasks and performance management. You will provide coaching and professional development opportunities for your team and act as a role model and sounding board. You will embody SVB’s Values (empathy, integrity, responsibility, learning & improving, embracing diverse perspectives).

Qualifications

• Excellent Microsoft 365 abilities, including Office, Teams, Excel and PowerPoint
• Experience supporting complex projects with multiple stakeholders and work streams
• Strong communication skills - written, verbal, listening
• Exceptional attention to detail
• Very organized - adeptly balance multiple priorities and meet deadlines
• Proven ability to triage and prioritize tasks – including long-term assignments and urgent tasks
• Experience and comfort in general administrative support functions, including complex calendaring
• Demonstrated expertise working and managing teams
• Proactive and resourceful
• Positive attitude, collaborative, flexible
• Curious, quick learner, not afraid to ask questions
• Good judgement and discretion: ability to handle sensitive/confidential information
• 3+ years of related experience
• Bachelor’s Degree preferred

For nearly forty years, SVB Financial Group (NASDAQ: SIVB ) and its subsidiaries have helped innovative companies and their investors move bold ideas forward, fast. SVB Financial Group's businesses, including Silicon Valley Bank, offer commercial, investment and private banking, asset management, private wealth management, brokerage and investment services and funds management services to companies in the technology, life science and healthcare, private equity and venture capital, and premium wine industries. Headquartered in Santa Clara, California, SVB Financial Group operates in centers of innovation around the world.

© 2021 SVB Financial Group. All rights reserved. SVB, SVB FINANCIAL GROUP, SILICON VALLEY BANK, MAKE NEXT HAPPEN NOW and the chevron device are trademarks of SVB Financial Group, used under license. Silicon Valley Bank is a member of the FDIC and the Federal Reserve System. Silicon Valley Bank is the California bank subsidiary of SVB Financial Group (Nasdaq: SIVB ).

SVB Financial Group is an equal opportunity employer.

At SVB, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities SVB serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization. And we work diligently to encourage all with different ways of thinking, different ways of working, and especially those traditionally underrepresented in technology and financial services, to apply.

Silicon Valley Bank is registered in England and Wales at Alphabeta, 14-18 Finsbury Square, London EC2A 1BR, UK under No. FC029579. Silicon Valley Bank is authorised and regulated by the California Department of Business Oversight and the United States Federal Reserve Bank; authorised by the Prudential Regulation Authority with number 577295; and subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.