Administrative Assistant/Receptionist
- Full-Time
- San Jose, CA
- Bryant Elder Law
- Posted 3 years ago – Accepting applications
An estate planning firm with an emphasis in elder law is looking to immediately hire a full-time administrative assistant to support our two offices. The ideal candidate is someone who enjoys working with seniors, learning, and working in a fast-paced environment.
REQUIREMENTS:
- EDUCATION
- 4-year undergraduate degree or high school diploma and 4 years of experience as an administrative assistant; and
- CUSTOMER SERVICE
- At least 1 year of customer service experience
- COMMUNICATION SKILLS
- Excellent verbal and written communication skills
- Professional phone etiquette
- Relays messages accurately with all relevant information
- CRITICAL THINKING/ANALYTICAL SKILLS
- Ability to anticipate the needs of attorneys and clients
- Quickly learns, retains and applies new information
- PROFESSIONALISM
- Uses discretion and maintains client confidentiality
- Greets clients in a friendly and professional manner
- Dependable and able to meet deadlines
- Ability to build and maintain trust
- COMPUTER SKILLS
- Proficient in MS OFFICE
- Experience with client database software preferred
- Proficiency with social media platforms preferred
- OTHER REQUIREMENTS
- Highly organized and self-motivated
- Possesses a strong attention to detail
- No criminal convictions
CORE RESPONSIBILITIES:
- PHONES
- Receives all incoming calls, taking thorough messages, providing general information regarding our services, and giving referrals where appropriate
- Listens to the voicemail and returns calls
- SCHEDULING AND CALENDAR MANAGEMENT
- Scheduling all in person, phone, Zoom, speaking engagements, and networking appointments for three attorneys
- Providing appointment confirmations via email and phone calls reminders
- CORRESPONDENCE
- Drafting cover letters for clients and government agencies
- Creating labels, sending correspondence and other mail
- GENERAL ADMINISTRATIVE TASKS
- Generating invoices, maintaining conference room, copying, scanning, filing, and faxing documents
- Documenting actions taken on client matters in client management system
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
COVID-19 considerations:
Cloth face masks are required
Work Location:
- One location
This Company Describes Its Culture as:
- Team-oriented -- cooperative and collaborative
- People-oriented -- supportive and fairness-focused
- Detail-oriented -- quality and precision-focused
Company's website:
- https://bryantelderlaw.com/
Work Remotely:
- No
COVID-19 Precaution(s):
- Remote interview process
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place