Administrative Assistant/Customer Service Representative

Come train as an Administrative Assistant and be part Restoration team at a company that offers you the opportunity to help others, be challenged daily, and grow as an employee and individual.

The Company: Five Start Textile Restoration is a fast-paced, restoration dry cleaner in Bay Area. Our unique company helps thousands of families recover from the devastating effects of catastrophes such as fire, water, and mold damage. We aid homeowners during these traumatic experiences by picking up, deodorizing, cleaning, and returning all of their soft good items.

· We are constantly in pursuit of dedicated and self-motivated team members who share our values and passion for helping people.

The Position: We’re looking for an Administrative Assistant Trainee that is self-motivated, enjoys being on the road, and stands up to challenges.

· We offer:

• Competitive Salary
• Paid Time off
• Employee Birthday Perks
• Holiday Fun
• And many other exciting extras!

Skills:

· Geographical knowledge

· Clean driving record & Valid Drivers License

· Professional Appearance and a positive attitude

· “Turn on a dime” mentality

· “Can Do “ Attitude

· Eagerness to learn and acquire new skills

· Critical thinking

· Communicating at a high level

· Tech-savvy

· Detail-orientated and motivated

· Punctual and Reliable

· Bilingual a plus

Responsibilities:

· Managing all Customer Communication for the jobs

· Organize and Schedule pick and delivery for the job.

· Manage the Customer Communication Matrix.

· Driving to loss in a company vehicle

· Provide “above and beyond” customer service

· Content Removal and cataloging

· Delivering jobs

· Follow project to completion to the customers satisfaction

· Meeting w/ HO and adjuster and/or cleaning company

· Accurately complete all paperwork and documentation

· Uploading pictures

Why Should You Apply?

· Training from industry leaders

· One-on-one mentoring

· Fulfillment in the servicing of families

· Discovering your hidden talent!

Job Type: Full-time

Pay: $16.00 - $25.00 per hour

Benefits:

• Dental insurance
• Health insurance

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Richmond, CA 94807: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location