Administrative Assistant/Customer Service

Dillards in Santa Fe is looking for an experienced Administrative Assistant/ Customer Service associate to help with the clerical organization and Customer Service daily duties for the company. The ideal candidate will be a hard-working professional, able to undertake a variety of office support tasks and work diligently under pressure. This person will be comfortable working with a high degree of attention to detail and discretion, as well as incorporating new and effective ways to achieve better results. Must be able to handle high stress situations while multitasking. Will work part time as an Administrative Assistant and part time covering Customer Service filling online orders.

Applicants must have the ability to work an open schedule, and be able to work weekends and holidays.

Responsibilities

• Organize office and assist associates in ways that optimize procedures
• Sort and distribute communications in a timely manner
• Create and update records ensuring accuracy and validity of information
• Maintain trusting relationships with management
• Perform receptionist duties when needed
• Maintain confidential information when needed
• Providing customer service and filling online orders

• Aid operations manager with store paperwork; organize personnel files, file new hire paperwork, creating name tags and business cards for management and associates

Skills

• Proven experience as a back-office assistant, office assistant, or in another relevant administrative role
• Working knowledge of office equipment
• Thorough understanding of office management procedures
• Excellent organizational and time management skills
• Analytical abilities and aptitude in problem-solving
• Excellent written and verbal communication skills
• Proficiency in MS Office

Job Type: Full-time

Pay: $13.00 - $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Preferred)

Experience:

• Microsoft Office: 2 years (Preferred)
• Customer Service: 2 years (Preferred)

Work Location:

• One location

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

Work Remotely:

• No

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Temperature screenings
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place