Administrative Assistant (Part-Time)

Overview: Acacia Counseling and Wellness was founded in 2014 with a mission to advocate for university students, faculty, and staff in their search for better outpatient mental health care. By focusing on providing care that is consistently accessible, affordable, inclusive and specialized to university communities, Acacia Counseling and Wellness has become the leading provider of university mental health with seven brick and mortar locations, and an exclusive telehealth branch serving California and Minnesota.
At Acacia, we are committed to building a culture where amazing people (like you!) can do their best work. If you’re ready to put your passion in action, grow your career and help to develop and encourage our university communities, you’ve come to the right place.
Position OverviewAcacia is a diverse team of therapists, psychiatrists, psychologists, psychiatric mental health nurse practitioners and support staff who are dedicated to the care we provide and we are looking to grow our team! We are seeking a part-time Administrative Assistant who values and supports collaboration, is passionate about creating inclusive spaces, and would like to be a part of Acacia’s journey towards reimagining college mental health.
This is a part-time position that would be scheduled up to 18 hours a week. We are looking for an individual that is available to work Monday - Thursday from 2:00pm - 6:30pm. $17/hour.Responsibilities:What You’ll Be Doing

• Adhere to HIPAA policies and honor patient confidentiality
• Provide assistance in the day-to-day administration of the office
• Greet and direct visitors in a friendly and professional manner
• Answer, screen and respond to incoming phone calls from clients, potential clients and referrals
• Schedule and maintain client and provider schedules
• Maintain effective and professional communications with clients via text, email, face-to-face and phone
• Conduct insurance verifications
• Receive and process copay collections
• Assist the Office Manager in payment reconciliation and outstanding balance collections
• Front office duties: opening/closing the office, light stocking and cleaning
• Additional administrative tasks as assigned

Qualifications:Education, Experience & Qualifications

• Associate's Degree or equivalent
• 1 + years of experience in an administrative or organizational support role
• Excellent customer service skills
• Strong written and verbal communication skills
• Technologically proficient + confident navigating G-Suite (Gmail, Sheets, Docs, Meets, etc.)

We Are Looking For People Who Are…

• Passionate about mental health services and college communities
• Inclusive and able to communicate with persons from all educational and cultural backgrounds
• Supportive, team-oriented and collaborative
• Growth-oriented and have a desire for continuous learning and development in their work
• Experienced with multiculturalism