Administrative Assistant P-14

Northern Virginia Community College (NOVA) is the second largest community college in the United States and the largest public educational institution in Virginia. NOVA has more than 71,000 students and 2,600 faculty and staff members. As one of the most internationally diverse colleges in the United States, with a student body consisting of individuals from more than 180 countries, NOVA is committed to creating a diverse, inclusive, and equitable Virginia by fostering excellence in higher education. As an Achieving the Dream “Leader College,” NOVA is committed to the principles of access, opportunity, student success, and excellence by meeting the educational and training needs of the region and its people with excellent and affordable courses and programs, offered by an inspired and committed diverse faculty and support staff. With six unique locations throughout our region, each conveniently located within 40 miles of Washington D.C, we have Northern Virginia covered. NOVA’s Alexandria Campus is located seven miles from the nation’s capital, just across the Potomac River from Washington DC; the Annandale Campus, with its urban feel and suburban appeal, is ranked as the most diverse in Virginia and boasts a thriving Koreatown; the Loudoun Campus is located in a comfortable suburb steeped in colonial history; the Manassas Campus is located next to Manassas Battlefield Park, site of the first major battle of the Civil War; the Woodbridge Campus is home to municipal parks, state parks, and national wildlife refuges; and the Medical Education Campus, located in Springfield, is a uniquely specialized campus that stands apart from what most community colleges can offer, with the area boasting an abundance of hiking and biking trails, and parks with nature and wildlife areas. NOVA offers an opportunity to make a difference with outstanding career opportunities and competitive total rewards benefits, including a comprehensive health and dental insurance program, generous paid leave, deferred compensation plans, paid parental leave, state employee discounts, and a solid and secure retirement system. NOVA embraces opportunities to create a college community that is a welcoming and inclusive place to learn and work. We do this by fostering a sense of belonging and ensuring equity while maintaining an open, civil, and safe environment for our students, faculty, staff, and guests. In so doing, NOVA fulfills its mission to offer world-class teaching and learning to the Commonwealth of Virginia. The security of our students, faculty, and staff is very important at NOVA . Please take a moment to review NOVA’s Annual Security Reports.
General Description:
Receptionist for the Office of International Student Services.

Duties and Tasks:
Duties include but are not limited to: answering general questions about admission process for international students, routing phone calls, sorting mail, answering incoming calls, responding to emails, arranging appointments for customers to meet with advisors. Staff member will also be responsible for entering data in ACCESS database, will utilize Perceptive Content and SIS to scan applications. Responsible for the maintenance of office files, will draft correspondence, will help office manager with organization of supply cabinet and student files.
Minimum Qualifications Required KSAs:
Ability to perform multiple tasks quickly and efficiently in addition to answering phone calls.
Able to maintain a positive and tactful demeanor and disposition.

Minimum Qualifications

• High school diploma or equivalent
• Previous experience with Word, Excel, and Zoom – hosting and database software.

Preferred Qualifications Preferred Qualifications

• Some experience working in an office environment

• Previous administrative experience in higher education

• Significant experience using Microsoft Excel, MS Outlook, Zoom
• Proficiency in a foreign language or international travel experience

Special Requirements