Administrative Assistant

  • Full-Time
  • Livermore, CA
  • Granite Insurance Brokers
  • Posted 3 years ago – Accepting applications
Job Description

Administrative Assistant


E-COMP, A Division of Granite Insurance Brokers is an independent agency that is looking for an Administrative Department Assistant with experience working in an office setting who possesses strong administrative and computer skills, demonstrates initiative and the ability to work well with others in a team setting. This position will assist the E-COMP Service Supervisor and work collaboratively with fellow team members to achieve department goals.

Location: Livermore, CA


About E-COMP


E-COMP is headquartered in California, and is a leader in providing the pay-as-you-go workers’ compensation solution to policyholders throughout the country. E-COMP integrates a company’s workers’ compensation premium payments directly with their payroll, providing an integrated workers’ compensation insurance solution. E-COMP’s channel partners are able to offer their customers the ability to eliminate the upfront deposit and to pay their premiums based on actual payroll. E-COMP leverages their unique technology to receive a company’s payroll data to calculate premiums, which improves accuracy and minimizes the financial exposure to a workers’ compensation audit. E-COMP prides itself on designing and implementing better ways to leverage technology that best serves our partners and customers through a payroll partner driven strategy.


E-COMP’s insurance professionals take care of the shopping for its partners and its customers, by working with over 24 pay-go insurance companies and 30 P & C carriers. From Main Street to Industrial Avenue, E-COMP gets coverage placed for risks including tough exposures like cannabis, construction, bars, roofers and environmental exposures. E-COMP is widely recognized for its service excellence, superior integrity, and for removing the pain of securing workers’ compensation by providing a superior and seamless solution to the payroll industry and our policyholders.


Summary of Position:
Seeking an Administrative Department Assistant seeking growth opportunities, hands on training and stable work schedule within a growing company. This position provides direct assistance to the E-COMP Service Supervisor and provides overall project, client and office support that includes a wide variety of duties. This position will train across E-COMP departments. All candidates must be punctual, dependable, reliable and hard working.

The ideal candidate is a highly motivated, professional-minded individual who enjoys working in a fast-paced business environment. Individuals who strive to achieve and be an indispensable asset are the best fit.


Primary Responsibilities:


  • Provides support to Department Supervisor to perform client, project and agency support
  • Carrier correspondence including initiating policy change requests and carrier/client follow-ups
  • Inputs and reviews documents and activities in agency management system, as instructed
  • Supports E-COMP Service department and Operations staff in processing "insurance" transactions
  • Reviews, prepares, creates, and/or sends documents, reports, and forms
  • Initiates phone calls and emails to assist with customer service needs
  • Responsible in managing daily tasks along with administrative support
  • Other activities/projects as assigned

Qualifications and Skills:

  • College graduate preferred
  • Insurance agency or company work experience a plus
  • Two years of experience in an administrative role a plus
  • Efficient and accurate
  • Excellent oral and written communication
  • Strong organization skills, ability to multi-task and work in a high-paced office culture
  • Must be willing to learn and adapt to new challenges when presented
  • Must be a team player and work well with others
  • Excellent attention to detail
  • Professional and dependable, and works well within a team environment
  • COMPLETE working knowledge of all Microsoft Office applications: Word, Excel, Outlook, and all Internet browsers
  • Basic understanding of Workers' Compensation premium billing and audits is a plus

Working Conditions & Physical Requirements:


  • Work in office setting cognizant of social distancing and COVID-19 safety protocols
  • Constantly perform desk-based computer tasks
  • Occasionally stand/walk, write by hand, use of telephone, lift/carry/push/pull objects that weigh 11-20 pounds
  • Consistent with its obligations under the law, Granite Insurance Brokers will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

Work Standards:

  • Interpersonal Skills: Demonstrates the ability to work well with Granite/E-COMP colleagues, clients and with external organizations
  • Promotes Culture of Respect & Safety: Demonstrates commitment to personal responsibility and value for safety and respect; communicates concerns; uses and promotes safe respectful behaviors based on training and lessons learned
  • Subject to and expected to comply with all applicable Granite Insurance Brokers policies and procedures

Employee Benefits:

  • Competitive compensation
  • Retirement/Profit Sharing Plan – 5% of annual compensation is paid into the plan
  • 10 Company-paid holidays, 10 PTO Days
  • Medical, Dental, and Vision insurance
  • $250,000 life insurance
  • Employee Assistance Program (EAP)

If you're ready to take a leap forward in your career, please respond directly to this ad with your resume and cover letter with compensation requirements to be considered.


Any candidates meeting the qualification requirements for E-COMP Department Assistant will be contacted. We're looking forward to hearing from you! All inquiries will be kept confidential


To learn more about E-COMP: www.goecomp.com

Apply to this Job