Administrative Assistant

Overview: The Administrative Assistant facilitates the efficient operation of all center’s programs and activities by performing a variety of clerical and administrative tasks. This is a highly visible position that requires interacting with state’s representatives for the organization Responsibilities:

• Answer and transfer phone calls, screening when necessary.
• Welcome and direct visitors and clients.
• Maintain filing systems as assigned.
• Retrieve information as requested from records, email, minutes, and other related documents; prepare written summaries of data when needed.
• Respond to and resolve administrative inquiries and questions.
• Coordinate with contractors and technicians, as necessary.
• Prepare agendas and schedules for board meetings; record and distribute minutes or other records for meetings.
• Maintain office supplies and coordinate maintenance of office equipment.
• Direct the work of volunteers as needed. Assist in training volunteers and, at times, newly hired staff.
• Perform other duties within the scope of the role, as assigned by supervisors.

Qualifications:

• Associate degree required; Bachelor’s degree preferred.
• Three to five (3-5) years of experience in an administrative role.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Proficient in Microsoft Office 365 (Word, Outlook, Teams, Excel, etc.) and related software.
• Excellent organizational skills and attention to detail.
• Basic understanding of clerical procedures and systems such as recordkeeping and filing.
• Ability to work independently.
• Ability to walk around the facility and a short distance from the center, including going up and down the stairs to and from the second floor, with or without reasonable accommodation.
• Must be able to lift up to 25 pounds, with or without reasonable accommodation.
• Must understand and support the mission of The Salvation Army.