Admin Assistant & Records Management - Silverdale WA

JOB SUMMARY:
As a vital member of the Workforce Development team, the Records Management and Administrative Assistant is responsible for the accurate recording of data, the maintenance of physical and electronic records, and the generation of reports and other business documents. Dedication to the quality review of electronic records is a primary responsibility. This individual supports the program by supplying timely information, assistance in scheduling, and demonstrates a commitment to delivering high-quality service that fulfills the needs of our clients.
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Hours: primarily Monday - Friday, 8:30 am - 5:00 pm, occasional evenings & weekends possible, full-time position
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ATTRIBUTES OF THE IDEAL CANDIDATE:

• Works well independently and possesses good follow-through, completing assignments in a timely manner
• Respectful of different abilities & differing viewpoints
• Has a desire to grow, is goal-oriented & drives themselves to achieve work & professional development goals
• Strongly motivated, well-organized, able to manage multiple responsibilities
• Excellent customer service and communication skill in person, in writing and over the phone

DUTIES and RESPONSIBILITIES:

• Records Management - Maintain updated and accurate electronic customer records, manage requests for information & review for accuracy
• Customer Service - Serve as first point of contact, answer inquiries about services and other disability related issues, refer individuals to appropriate agency/program, develop relationships with community employers & conduct satisfaction surveys
• Office Management/Administration - Troubleshoot IT issues, create business communications, perform reception duties, maintain database of all employers that have hired clients & conduct staff meetings/training.
• Billing and Accounts Receivable - Generate invoices, create revenue reports, submit accurate billing and invoices & maintain financial spreadsheets
• Quality Assurance - Maintain accurate system to track program statistics, identify trends and areas for improvements, develop tracking tools to measure program performance, assist in managing Continuous Improvement Process & ensure compliance of program to all contracts/CARF regulations and training to ESW policies/procedures.
• Pierce Transit - provide travel training to customers, perform assessments & write reports

SKILLS, EDUCATION & OTHER REQUIREMENTS:

• AA in Office Administration, Human Resources, Accounting, Business Management or related field
• Extensive skills in Microsoft Office applications, Internet, and IT
• Experience in disability services (preferred)
• Must have private transportation for use on the job, valid WA Driver's License, insurance coverage and a good driving record

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TO APPLY: Submit your resume and letter of interest

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"Changing the way the world defines and views disabilities by making profound, positive differences in people's lives every day."

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To learn more about Easterseals Washington, visit our website at: https://www.easterseals.com/washington/
or to learn about our program in Silverdale: https://www.easterseals.com/washington/our-programs/employment-training/

Benefits:

All Staff qualify for Medical, Vision, and Dental benefits with a 75% employer contribution toward premiums, and staff working 35 or more hours per week also receive Paid Vacation and Holidays. All staff accrue Paid Sick Leave, qualify for Retention Bonuses, Tuition Reimbursement, Discounted Childcare at our centers, and the option to enroll in a Transportation and/or Health FSA, Retirement Savings Plan, and Aflac.

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Night shift
• Weekends

Supplemental Pay:

• Bonus pay

Education:

• Associate (Required)

Experience:

• working with people with disabilities: 2 years (Preferred)
• Administrative Assistant: 3 years (Preferred)
• Accounting/Bookkeeping or working with Accounts Payable: 3 years (Preferred)
• QuickBooks: 1 year (Preferred)

Language:

• and write English fluently? (Required)

Work Location:

• One location

Setting:

• Other

Administrative Duties:

• Scheduling
• Greeting visitors

Financial Duties:

• Expense reports
• Processing payments
• Billing

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• Stable -- traditional, stable, strong processes
• People-oriented -- supportive and fairness-focused
• Team-oriented -- cooperative and collaborative

This Job Is:

• A job for which all ages, including older job seekers, are encouraged to apply

Company's website:

• https://www.easterseals.com/washington/our-programs/employment-training/

Company's Facebook page:

• https://www.facebook.com/EastersealsWA/

Benefit Conditions:

• Waiting period may apply

Work Remotely:

• No

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place