Accounts Receivable Specialist

The Accounts Receivable Specialist investigates delinquent accounts, prepares collection letters and customer statements, calls customers and prepares standardized reports on credit/collection status. The Accounts Receivable Specialist is responsible for daily customer payment application and A/R account reconciliations. Operates under general supervision following specific procedural guidelines and policy.
This position will be based out of the Cranberry Township, PA or Colorado Springs, CO office. We offer competitive benefits including a 401(k) with employer match, health insurance, dental insurance, vision insurance, disability insurance, life and AD&D insurance, paid time off (PTO), and parental leave.
Accounts Receivable Specialist Job Responsibilities Include:

• Receipt Posting and Payment Processing
• Applies customer payments to accounts on a daily basis
• Maintains relationship with bank representative regarding issues that arise with deposits, wire activity, etc.
• Daily Credit Card and ACH reconciliations
• Collections / AR Functions
• Maintain standard collection process on overdue accounts
• Documentation of communication with past due accounts.
• Leads customer follow-up and support, including preparation of customer statements and collection letters
• Leads internal and external communication and issue resolution
• Manages to predetermined collection performance measures
• Follow up with customer on updates to their account (Phone/Email)
• Communicating any customer disputes with other internal team members
• Account Reconciliations/Month-End Tasks
• Completes month-end bank reconciliations for A/R
• Assists finance team in other month-end & accounting tasks as necessary
• Reporting
• Prepares monthly A/R Aging & Collections summary in Microsoft Excel for various department management
• Other ad hoc reporting as assigned

TrueCommerce, a global provider of trading partner connectivity, integration and unified commerce solutions, is the most complete way to connect your business across the supply chain, integrating everything from EDI, to inventory management, to fulfillment, to digital storefronts and marketplaces, to your business system, and to whatever comes next. To stay ahead in today’s dynamic global market, companies need to be able to do business in a lot of different directions at once. TrueCommerce has helped businesses be more connected, more supported, and more prepared for what’s next. That’s why thousands of companies – ranging from start-ups to the global Fortune 100, across various industries – rely on us.
TrueCommerce. Do business in every direction.
Our culture and values are what set us apart! TrueCommerce provides an open and positive work environment where providing employees with a work/life balance is key. Work is not only challenging, but interesting and rewarding as well. We encourage employees to grow and develop by providing opportunities for advancement. We offer competitive benefits including a 401(k) with employer match, health insurance, dental insurance, vision insurance, disability insurance, life and AD&D insurance, paid time off (PTO), and parental leave.
Additionally, TrueCommerce organizes events throughout the year like global town hall meetings, team outings, holiday events, and opportunities to volunteer for charities. Come join our team!

Experience
Required

• Experience with high volume calls and emails.
• Customer Service Experience

Preferred

• AR Experience preferred.

Education
Preferred

• Associates or better in Accounting or related field
• Bachelors or better in Finance or related field

Skills
Required

• Customer Service
• Organizational
• Written Communication
• Verbal Communication

Behaviors
Required

• Team Player: Works well as a member of a group

Motivations
Required

• Self-Starter: Inspired to perform without outside help

Job Type: Full-time