Accounts Receivable Coordinator

The Accounts Receivable Coordinator is responsible for performing a variety of accounts receivable duties, including submitting billing information to clients. Checks accounting data for accuracy, tracks and resolves accounting errors, and completes accounting functions in accordance with established policies, procedures, and regulations. Performs miscellaneous collection processes to ensure the Company’s continued cash flow. Keeps management well informed of activities and significant problems, and provides support to finance department staff as needed.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

• Assumes responsibility for the effective performance of accounts receivable functions.
• Reviews all equipment orders prior to shipment and releases credit holds; compares the order acknowledgement to the customer’s purchase order to ensure accuracy; checks the customer’s payment terms and approves the extension of credit up to a specified order amount; seeks authorization from the Accounting Supervisor for orders over that limit. Checks credit history using outside sources such as Dun & Bradstreet.
• Tracks all orders over $10,000.00 ensuring most up-to-date information regarding collections activity.
• Interfaces with the Salesforce when collections issues arise.
• Posts cash receipts data in the accounting system.
• Reports uncollectible accounts to the Controller for collections instructions; if required, submits accounts to the collections agency, posts notes on the customer master and organizes for future follow up.
• Notifies appropriate personnel if a Return Merchandise Authorization needs follow up; mails out appropriate credit memos issued toward customer equipment exchanges not covered under warranty.
• Creates new customer accounts and uses/creates tax codes as applicable.
• Maintains customer accounts to ensure accuracy.
• Reviews and mails out all equipment invoices.
• Creates manual invoices for customers with special payment terms.
• Prepares accounts receivable refund requests after obtaining a written customer request per procedure.
• Works with government-related customers on invoice submission to vendor portals.

• Assumes responsibility for establishing and maintaining effective business relations with clients
• Responds to questions politely and promptly. Obtains and conveys information as appropriat.e
• Works to maintain positive relations with clients.
• Ensures that the Company’s professional reputation is maintained.
• Maintains appropriate levels of confidentiality regarding Company business and accounting records.

• Assumes responsibility for related duties as required or assigned
• Ensures that work area is clean, secure, and well maintained.
• Updates accounting skills as required.
• Completes special projects as assigned.

• Adheres to all company policies, procedures, and business ethics codes.
• Duties may be modified or assigned at any time based on business need.

QUALIFICATIONS

Education/Certification/Experience Required:

• High school graduate or equivalent required.
• Additional training in accounting, with 1-2 years of accounts receivable experience preferred

Required COMPETENCIES: **

• Basic understanding of accounting, reconciliations, and accounts receivable functions
• Understanding of basic bookkeeping concepts and procedures
• Able to use accounting software and spreadsheets
• Able to work productively with customers and internal stakeholders, to build positive relationships, and to effectively push-back as needed.
• Well organized, accurate, and attentive to detail
• Good math skills
• Communicate clearly and professionally through effective listening, speaking and writing skills
• Experience with SAP a plus

WORKING CONDITIONS
TRAVEL: 0-5%
PHYSICAL: General office position may require some reaching, bending, stooping, squatting, crawling, kneeling, pushing, pulling, lifting, and carrying up to 20 pounds, finger dexterity, repetitive motions, standing, walking, sitting, hearing, visual acuity, color vision, and 2-way written/verbal communication. More specific details may be provided as needed or requested.
SCHEDULE: The regular hours for this full-time position are 8:00 a.m. to 5:00 p.m., Monday–Friday, unless otherwise stated by the department manager. Holiday, weekend and evening work hours may be required. Regular hours may vary due to the needs of the organization or department and are subject to change at any time at the Company’s discretion.

Nihon Kohden America’s official EEO policy statement follows. In keeping with this policy, Nihon Kohden America will continue to recruit, hire, train, and promote into all job levels the most qualified persons without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or because he or she is a protected veteran. Similarly, Nihon Kohden America will continue to administer all other personnel matters (such as compensation, benefits, transfers, layoffs, company-sponsored training, education, tuition assistance, and social and recreational programs) in accordance with Company policy. Nihon Kohden America bases employment decisions on objective standards as much as possible in the furtherance of equal employment opportunity.

Job Type: Full-time