Accounts Receivable Clerk

AR/Collection Specialist

Summary of Position:

The AR/Collection Specialist will be responsible for handling accounts receivable collections, in accordance with the Company’s credit and collections policies and procedures, and to keep bad debt losses at a minimum. The candidate should have strong communication/negotiation and problem solving skills and strong knowledge of collections protocol.

Responsibilities:

• Contact clients to resolve past due AR aging balances quickly, and verify current balances are in process
• Generate weekly AR aging report with collection comments for review with Management
• Generate monthly AR aging report with collection comments for collections meeting with Sales
• Resolve cash and collection disputes and address billing inquires quickly and efficiently
• Update customer contacts and collection notes
• Provide bad debt reserve recommendations for monthly analysis

Required Skills

• Great attention to detail
• Ability to manage relationships in diverse forms of communications to resolve matters professionally and quickly
• Strong negotiation and diplomacy skills
• Strong interpersonal communications skills to work closely with the Sales and Accounting Teams
• Professional, polished verbal and written communication skills
• Ability to work in a high paced, demanding work environment
• Ability to consistently follow through and apply a proactive approach to problem solving
• Ability to learn and utilize a variety of programs and systems

Required Experience

• 5+ Years business-to-business collections experience
• Proficiency in Microsoft Office (intermediate skill level in Excel and Word)
• Credit investigative experience a plus
• Experience with NetSuite or any ERP system a plus

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Physical Setting:

• Office

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Azusa, CA 91702: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Excel: 1 year (Required)
• Microsoft Word: 1 year (Required)
• Negotiation: 1 year (Required)
• Microsoft Office: 1 year (Required)
• NetSuite: 1 year (Preferred)

Work Location: One location