Accounts Receivable Clerk | FT

Location:Orlando Resort at Championsgate
The Omni Orlando Resort at ChampionsGate is surrounded by 36 holes of championship Orlando golf, the Leadbetter Golf Academy World Headquarters and 15 acres of recreation, this four-diamond resort is one of the nation's premier golf, meeting and leisure retreats. In addition to walk-out golf, guests may choose to relax in our signature Mokara spa, dine in one of our five restaurants or enjoy 15 acres of pools and recreation activities including the 850-foot lazy river.
Omni Orlando’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Orlando Resort at ChampionsGate may be your perfect match.Job Description: To provide the appropriate billings and back up data of the Hotel's functions booked by the Banquet and Sales Departments. Handling of account(s) through settlement and guest satisfaction.Responsibilities:

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  Read Group Contract and Resume and ensure that all billing requirements are met
• Attend Pre-conference and weekly Resume meetings
• Conduct daily bill reviews for all group accounts to ensure accurate billing
• Print P1 accounts and review to ensure that group invoices are billed out timely
• Prepare and send group invoices within SOP timeframe, ensuring that there is support for all charges and a CS, or Catering Manager has approved the bill prior to mailing
• Conduct follow-up (10-day) calls to ensure that client has received invoice and review and reconcile any disputes in a timely manner
• Maintain neat and organized group billing files
• Log all correspondence and collection activity related to the specific account in Epitome
• Conduct Collection activity for group invoices until bill is paid, alert supervisor/manager of all potential late payments
• Prepare commission check request for paid groups
• Research and respond to credit card inquiries and chargebacks within the timeframe established by credit card company
• Print Reservations Activity Reports daily and charge advance deposits to group guests credit cards
• Respond to all customer inquiries in a timely, efficient manner and record notes in Epitome
• Perform other tasks dictated by AR and Accounting Manager
• Ability to use Microsoft Outlook E-mail and Microsoft Office products

Qualifications:

• Previous hotel experience preferred
• High diploma or equivalent
• Prior receivables and/or accounting experience preferred.
• Must be proficient in Excel, Outlook and other general computer skills
• Must be able to communicate with internal and external guests
• Must be able to work Monday- Friday with the occasional weekend