Account Manager (Remote Eligible)

We’re Looking For:

An Account Manager that will support and cultivate buyer retention, and growth. You will act as the personal liaison for dealers hips within a dedicated region, ensuring that expectations are set and met while facilitating an exceptional customer experience.

By p rovid ing superior customer service , you ensure your accounts have the tools and information needed to utilize our software and be successful . Driving buyer adoption within your dedicated region, you will be the voice of the company and the bridge to our clients’ success.

You Are:

• Customer-obsessed. You’re always giving it your all when it comes to our customers. Whether it’s troubleshooting or account development, you’re a valued resource for the dealers in your market.

• Data-Driven. Data drives and proves your success.

• Tech-savvy. As the digital expert, you’ll be the point person showing dealers just how intuitive our software is.

• Thorough. With excellent customer service and dealer account ownership you will u nderstand what motivates our buyers and sellers and provide them an experience that keeps them engaged .

• A Proud Ambassador. Taking ownership of all buy -side activity in your region, you proudly and enthusiastically teach best practices to ensure success as well as facilitate buyer referrals from your dealers.

• Agile . Sometimes the day changes and you will help in unexpected ways, but hey, who doesn’t like knocking a curveball out of the park?

You will:

• Act as the main point of contact for dealerships within your assigned book of business.

• Maintain a good flow of communication with all departments while acting cross-organizationally to ensure satisfaction of stakeholders and resolution of issues.

• Develop and maintain competitive knowledge and expertise in areas of products, industry trends, and other developments. Understand and react to the competitive landscape .

• Thoroughly document all research and customer interactions in our CRM to ensure product and service reliability .

• Track daily, weekly, monthly call activity and performance measurements against goals and sales targets using CRM software to m eet or exceed all goals and KPIs.

You Have:

• College degree or equivalent professional experience.

• 2- 3 + years in a customer focused, industry specific, or account management position; preferred.

• Experience selling SaaS platforms into dealerships a plus.

• Superior communication skills, able to clearly articulate ideas and concepts.

• Intermediate knowledge of both Microsoft Office and Google Suite products.

• Demonstrable knowledge of CRM tools; Salesforce and Pipedrive strongly preferred.

• Ability to blend sales acumen, outstanding interpersonal skills, and enthusiasm to stay flexible in a fast-paced, changing environment.

We Offer:

• Full-time salaried position

• Competitive bonus plan

• Medical, dental, and vision benefits

• 401K with company match

• Opportunities to leverage and expand your skill set

• Company culture of internal promotions, diverse career paths, and rapid advancement

Next Steps:

We thank all interested candidates; however, only those selected for an interview will be contacted.

#Salesjobs