ACCOUNT MANAGER - NORTH AMERICA

Organization: SGD Pharma Packaging, Inc (https://www.sgd-pharma.com)
Location: New York, NY
Markets: Pharmaceutical
Products: Molded and Tubular Glass containers used to pack Pharmaceutical drug products for Injection, IV, Nasal and Oral routes.

SGD Pharma Paclaging Key Facts:
Parent Company: SGD Pharma
Headquarters: Paris, France
Employees: >3,000
Manufacturing plants: 5
Sales Offices: 10

Business: SGD Pharma is a global leader in glass pharmaceutical packaging. SGD Pharma produces over 8 million vials and bottles per day at its five manufacturing plants in Europe and Asia. All plants are ISO 15378 certified, and two are recent green field facilities. With 10 sales offices and a wide distribution network, SGD Pharma offers a broad range of sizes and finishes in Type I, II, or III, amber and clear glass, as well as innovative added-value services like Ready To Use vials, internal siliconization or protective plastic coatings.

General description of position: Responsible for managing and growing existing accounts, as well as pushing for the penetration of our products into the designated market segments.

• Identifies opportunities to achieve corporate sales goals, objectives, and action plans. Seeks new customer opportunities and supports current customer relationships.
• Effectively communicates and presents SGD Pharma Leadership Position, Value and Product Portfolio.
• Develops Market Segmentation matrix illustrating wants & needs of this segment, competitive positioning, market drivers, technology trends, market size, sub-segments. Maintains a global market perspective.
• Develops short- and long-term forecasts, budgets, strategies, and marketing programs required to meet sales objectives.
• Works with Product Development teams to develop products that will grow sales and profitability.
• Provides input to assist in steering product development to the marketplace and toward customers' needs and opportunities.
• Monitors and maintains Market Segmentation market size, market trends, and technology drivers.
• Attends market specific tradeshows, state and regional shows, and territory seminars and reports on key market trends, customers, competitors, market drivers, and technologies.
• Works with the marketing team to ensure that marketing tools such as catalogs and web presence (White papers, videos, infographics), etc., meet customer demand. Places a strong emphasis on product value proposition development for competitive differentiation and maximization of product profit.
• Own all dimensions of the customer relationship in assigned territory and key accounts
• Develops relationships within designated market segments with current customers, new prospects, and other decision-makers to ensure SGD Pharma products are validated as one of their glass packaging options
• Drive revenue growth in new markets through lead generation, funnel development and execution, program management, and distribution channel management.
• Achieve defined targets in sales and profits in assigned market
• Provides customer service as necessary through frequent client visits, product application, and sizing, and informing customers of product changes.
• Inputs relevant information into the CRM software to track contacts (pre & post calls), progress, including written reports concerning Market Segments, dealer, distributor, end user, and competitor information.
• Participates in pricing negotiations and purchasing contracts as required.

Reports to: Sales Director, United States
Travel: Domestic and International as Required (up to 50%)

• Bachelor's degree in packaging, supply chain, business, business management, engineering, engineering technology, or a related field (required).
• Having both technical and commercial fibers. Comfortable discussing technical concepts with internal and client’s technical people, as well as negotiating pricing and commercial terms with sourcing professionals
• Team player, organized, quick learner
• Comfortable in a multicultural, multilingual environment
• Experienced Sales Manager: Positions available for Minimum of 1 - 3 years experience as well as a minimum of 3 – 5 years experience professionals in Pharma/Cosmetic/Food industry, Packaging industry is a plus.

• Very comfortable in Microsoft Office suite, (Excel, PowerPoint, Word),
• Sales Force CRM and SAP experience is a plus
• Quick learner