Account Manager

Description

Summary:
Growing environmental contracting, industrial maintenance and emergency response services company seeking experienced, motivated and independent Sales Representative/Account Manager to develop new business, expand regional market share, maximize project and procurement opportunities, and maintain customer satisfaction and retention through the development of current key accounts, and prospective clients.
Successful Sales Representatives/Account Manager within our organization are self-motivated individuals with environmental / industrial services / emergency response technical experience combined with strong communication and people skills. Should be motivated to exceed sales and revenue objectives, while providing excellent responsiveness to the assigned accounts.
Responsibilities:
Identify, develop, and maintain repeat business opportunities and clients within regional market share areas. Prepare and present company presentations to current and prospective clients in a professional and personable manner and upsell all available service lines. Work with customers and internal project management teams to pro-actively identify additional service line opportunities, transition awarded projects, resolve issues, and strengthen business relationships. Participation in all aspects of opportunity development; including bid walks, proposal preparation and presentation, project management, financial review, and customer feedback. Ensure company profitability targets are met through proposal and financial estimate review. Interact with internal accounting staff to ensure invoicing is accurate and on time and payment follow-up when needed. Attend regional industry events including luncheons, dinners, trade shows and others as needed. (some travel may be required) Weekly management updates on key account, client prospects projects and opportunities. Commitment to general teamwork in support of all aspects of daily activities to ensure the continued success of the company and satisfaction of each customer Expected Results:
Regional market share area meets/exceeds revenue target goals. Customer satisfaction, retention and repeat business from key accounts and new clients. Resolve customer complaints, issues, concerns quickly and successfully.

Requirements

Qualifications include:
Minimum 5 years demonstrated sales success within the environmental remediation, industrial maintenance, emergency response and/or environmental waste industries. Excellent communication, written and detailed follow-up ability. Self-motivated and able to perform tasks and achieve goals with minimum direct supervision and direction. Ability to prioritize and organize effectively to maximize daily scheduling. Proficient with Word, Excel, PowerPoint, Outlook, and general computer skills. Proven track record in establishing, maintaining, and growing connections with senior client contacts. Competent, friendly, self-confident with the ability to form and maintain strong customer relationships.
Physical Requirements:
Always requires near visual acuity, speaking and listening. Frequently requires sitting, standing, walking, grasping, and reaching. Frequently requires walking on uneven ground while visiting job sites. May occasionally require lifting, pulling, pushing and/or carrying up to 10 pounds. Hand dexterity to operate a computer keyboard, mouse, and other devices and objects. Occasional overnight travel to meet with clients or attending industry functions. Physically able to participate in training sessions, presentations, and meetings. Overtime may be required to meet project deadlines.
Additional Information:
Company provides medical, dental, vision, life insurance, and FSA/HSA accounts. Paid vacation/sick leave, 7 company holidays and 401(k).
Territory:
Central PA including Harrisburg and Northern PA surrounding Bloomsburg area. Would report to the New Cumberland, PA office.