Account - Delivery Specialist

Account/Delivery Specialist Job Description

Build your future with Rent-a-Center! This is an entry-level position and we are hiring immediately. We are looking for people like you to add to the success of our company. Between our tight-knit professional environment, training opportunities, and competitive benefits, you will not only grow your career but, invest in an incredible future for yourself and your family.

Things you can look forward to here at Rent a Center

• $15.00/hr. starting pay
• Monthly profit sharing bonus potential
• Top performers can enter training programs to accelerate advancement to Management
• Being recognized for performance by teammates and Management on our Rewards Platform - with the ability to redeem prizes (gift cards, swag, etc.)

Our coworkers also enjoy a total rewards package that pays for performance and includes:

• Industry-leading base pay ranges for all positions
• 5-day workweek with every Sunday off
• Paid sick, personal, vacation and holidays
• Employee purchase plan
• 401(k) Retirement Savings Plan
• A comprehensive benefits package to include: medical, dental, and vision insurances, plus company paid life and AD&D insurance, critical illness and accident coverage, short term and long term disability

As an Account Delivery Specialist you would be responsible for:

• Greet and assist customers with a positive attitude
• Prospect for new business by telemarketing and distributing print materials
• Maintain accurate records of customer account activity, including current and past due accounts; communicate in person or via phone with to promote timely payments
• Collect customer payments and meet daily/weekly collection standards
• Obtain new rental orders on the sales floor and over the phone; complete rental agreements as required
• Refurbish merchandise to like new condition
• Maintain cleanliness and organization of showroom
• Taking inventory and moving items around storage and the stock room
• Complete customer service calls in a timely manner as assigned
• Making daily deliveries of furniture to customers including loading and unloading of items, set-up and installation of items
• Load/unload truck, or other vehicle, per policy to safely protect coworker and merchandise
• Regular lifting of heavy items 25+ pounds
• Deliver/Pick-up merchandise to/from customer homes in company provided vehicle
• Install and set up merchandise, and instruct customers on proper use of merchandise
• Other duties as assigned

Qualifications

• Must be at least 18 years of age
• High school diploma or GED
• Friendly with great communication skills
• Excellent customer service skills
• Valid state driver’s license and good driving record for a minimum of 1 year
• Must be able to lift and move (push/pull) heavy items and merchandise as needed
• Must pass a background check, drug screening, and motor vehicle records check