Account Coordinator (SN)

About DEG

Digital is in our DNA. Since our founding in 1999, DEG has become one of the fastest-growing agencies in the country. A member of Dentsu, we are a global, full-service digital experience agency crafting solutions that help national and global brands meet their business objectives. While other shops are now working to grow their digital presences, we were born here.

Our associates are always evolving and finding new ways to collaborate together to solve our clients’ toughest challenges. After all, at DEG the best idea wins—no matter where it comes from.

Here, you can grow and pursue your passions, prioritize your family, contribute to your community, and actively travel. Our “work hard, play hard” mentality provides everyone with a fun, casual work environment that embraces new and better ways of doing things, and new and better things to do for our clients. The result is consistently being named one of the best places to work.

The question you must now ask is: Are you ready to evolve?

Overview

DEG, a Merkle Comany is looking for an Account Coordinator to support the Account Service team. The Account Coordinator provides administrative and coordination support to the account group for activities related to approved projects and programs. This is a hands-on role writing creative briefs, project summaries, conducting research, working with clients, and creating timelines.

Our Account Coordinators are client facing, and we give them the ability to take charge of smaller accounts they are personally responsible for, but at the same time, will collaborate with directors and managers on major accounts. This is a great opportunity to learn the difference in managing very large accounts verses smaller accounts, and gives both a front-end and back-end perspective of how to manage many different types of accounts. Account Coordinators are given the latitude to think of new ways to make our clients more money and improve on their marketing. Account Coordinators work with several departments here at DEG, giving them insight into many of our disciplines.

Our highly entrepreneurial, collaborative, and dynamic environment is the perfect place for smart, motivated people to make an impact. With competitive benefits and a dedication to work-life balance, we are also a great place to come work.

Responsibilities

• Work on a broad range of projects including website development, interactive, social and writing.
• Collaborate with Account Managers and Account Director to generate and implement strategic marketing initiatives.
• Create and manage project timelines for clients.
• Communicate client expectations to internal teams and maintain relevant client internal documents/files.
• Document meeting notes on clients’ meetings during all phases of project.
• Review and analyze material relative to client needs including consumer research data, industry trends, and competitive analysis.
• Focus on tactical execution and secondary research.
• Proactively manage client relationship via daily communication and travel.
• Act as a resource for the Account Service team to help identify inefficiencies within the department.
• Serve as a point of contact and information resource for external and internal clients. Stay up-to-date on processes, time lines, as well as facilitate internal client meetings.
• Manage project and meeting summaries, ensuring projects progress in a timely matter.
• Responsible for working with the client and internal teams to complete accurate monthly billing.
• Update client database, maintain filing, and verify contact data for prospective clients.

• Bachelor’s degree in advertising, marketing, computer science, general business, or related field.
• 1 year (preferred) experience in account management/coordination or similar role. (i.e. Sales/Project Management/Customer Interaction)
• Experience in documentation and business planning.
• Excellent interpersonal, writing, project management, and research skills.
• Demonstrated resourcefulness, strong work ethic, attention to detail and self-motivation.
• Positive, optimistic, and solution-oriented attitude.
• Capacity and willingness to rapidly adapt, thrive, and multi-task in a highly dynamic workplace.

Benefits

• Multiple health plan options, including supplemental insurance and pre-tax FSAs
• Life insurance, AD&D, and short- and long-term disability plans with company-paid premium
• Ample paid time off, holidays, and flex time
• Fully paid leave for new parents, including maternity, paternity, and adoption leave with financial assistance
• Additional paid-leave options, like military leave for active duty service members deployed to full-time service and disaster leave for those who experience a natural disaster affecting themselves or their immediate family
• 401(k) retirement savings plan with auto-enrollment and a company-sponsored matching program
• Bonus plans based on company and individual performance
• Culture Club social events throughout the year
• Free refreshments, including soda, juice, sparkling water, and Roasterie hot and nitro cold brew coffee in our company coffeehouse, as well as free on-tap and bottle beer for our weekly Beer:30

DEG, a Merkle Company is an equal-opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.