Account Coordinator

About us

ODW LTS is a growing business in Hamilton, OH. We are rewarding, innovative and fun.

Our work environment includes:

• Regular social events
• Safe work environment
• Growth opportunities
• Relaxed atmosphere
• On-the-job training
• Casual work attire
• Work-from-home days

Summary/Objective

The Account Coordinator position is primarily located within an ODW LTS Account Management team either directed at customer or carrier resources. Handling the day to day data entry roles along with other support roles within the Account Management team are crucial for the success of this positions. Reporting directly to the Account Management team lead, the Account Coordinator role is of supreme importance to ensure ODW LTS serves both its customers and carriers needs at high levels.

Duties

• Lead on AP Rec process and handling AP recs
• Invoice retrieval- obtain invoices for outstanding loads that have not yet been paid
• Lead on entering NIS loads
• Updating LC address books eliminating duplicates, standardizing info
• Assisting tracking when needed
• Assisting scheduling when needed
• Assisting on missed pickup calls when needed
• Some involvement with TMS implementation
• Establishing operational manuals for various processes within the Operation
• Taking overflow customer calls if both account managers and team lead is not available
• Promote and practice of company values (Trust, Team & Opportunities) within team and company

Skills and Competencies

• Driven, enthusiastic and highly motivated
• Strong communication skills
• Speed and accuracy on data entry items
• Ability to work in a team environment
• Ability to prioritize, multi-task and manage time effectively
• Must be willing to learn new skills and technology
• Must be able to work unsupervised
• Must have good interpersonal skills for dealing with internal customers
• Attention to detail
• Ability to multi-task
• Customer service skills
• Strong project management skills

Education and Experience

• High School Degree or similar Degree level required
• Bachelor or Associate Degree preferred

Physical Demands

• While performing the duties of this job, the employee is required to talk or hear. The employee frequently is required to stand, sit, walk, use hands to finger, handle or feel as well as reach with hands and arms. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.

Travel

• Position is primarily at the Hamilton, OH office location. If business demands any travel, Management will review with the employee in advance.

Other Information

• Full time position
• 42.5 hour work week (Monday – Friday only)
• Health, dental and supplementary insurance available on first day of the month after completing 60 calendar days of service.
• 401K enrollment with company match. Available on the first day of the month after completing 90 calendar days of service.
• Salary Non-Exempt Status

Company Information

ODW LTS is a third party logistics company with a focus on supply chain and transportation management. Our client base is diverse while our service offerings are broad and expanding. We work in partnership with ODW Logistics Inc., a privately held warehousing and fulfillment company with 5 million square feet of warehouse space throughout the United States. We are looking to strategically grow through addition of talented, engaging, energetic, analytical and aggressive individuals.

Since inception in 2009, LTS has been an extremely successful operation:

• 2013 Inc 500, 2014, 2015, 2016, 2017, 2018 & 2019 Inc 5000
• 2012 Fast 55 Category Winner of the $10M-$50M category of the Cincinnati Business Courier’s “Fast 55” Award
• 2012, 2013, 2014, 2015, 2016, 2017, 2018 & 2019 Fast 55 Company
• NASTC’s “Best Broker Award”
• 2012, 2013, 2014, 2016 Finalist & 2015 Winner for Cincinnati’s “Best Places to Work”
• 2017, 2018 & 2020 Cincinnati Enquirer’s Top Places to Work
• 2017, 2018, 2019 & 2020 Cincy Magazine / Ohio Business Magazine Best Workplaces
• 2018 & 2020 Deloitte Top 100 Cincinnati USA Winner

Our core competency and differentiator within the industry is offering visibility within the supply chain through customizable technology and high levels of electronic and interpersonal communication. In an outsourced supply chain environment, it is the people that are the asset to the best companies. At ODW, we take every measure to make sure that we train and encourage continuous improvement that will help raise the level of service to the customer.

We attribute our success largely to our ethics and values that we hold as a company:

Trust

• We do what we say we will
• We are clear, direct and honest
• We seek to understand and be understood

Team

• We work hard towards a common goal
• We desire to make everyone successful
• We treat others as we want to be treated

Opportunity

• We believe all people have significance and potential
• We understand work and life are integrated and we value both
• We strive to make an impact in the world around us

ODW LTS is a rapidly growing company striving to increase market share within the supply chain and logistics industry. Our goal is to add core members that will fit well within our culture, add new elements of diversity, and help continue the foundation of a profitable and sustainable company. Whether their strength be in sales, client relations, operations, or internal efficiencies, we are eager to bring in talented individuals who will ultimately grow to be industry leaders.

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights

Supplemental pay types:

• Bonus pay

Education:

• High school or equivalent (Required)

Experience:

• Logistics: 1 year (Required)
• Customer Service: 2 years (Required)

Work Location: One location