Account Coordinator (B2B, Administrative)

Account Coordinator

About The Company: The Crème Shop is a whimsical and eclectic cosmetics and skincare brand based in Downtown Los Angeles. Founded in 1988, the private-owned company is rich in creativity, diversity, entrepreneurial spirit, and boasts a vast portfolio of quality (and super cute) makeup, skincare, and beauty accessories. The Crème Shop is minority-owned, female-owned, and an equal opportunity employer. Learn more on thecremeshop.com or @thecremeshop !

Position: Account Coordinator

Accountability:

• Preparing and creating marketing materials (line sheets, presentations, samples, mock-ups, etc.)
• Provide customer service for clients (via email, phone, in person)
• Traveling to client meetings and exhibiting trade shows, marketing events, social media events (showroom and booth prep, sample prep, etc.)
• Ensure the completion of a sale (communication with clients and colleagues, weekly line sheets, developing customized programs for clients, inventory management, logistics, paperwork, marketing material, meeting quotas, etc.)
• Meeting sales quota and goals
• Learning and testing products to share with clients
• Ensuring clients are up to date in payments
• Opening new accounts, vendor set-up, new item set-up (paperwork)
• Cooperating with teammates from other departments (Creative, Logstics, Operations, Financial) to provide marketing material, ensure orders are shipped out in a timely manner, payments are on time and full
• Inventory forecasting and management
• Execution of PO processing and meeting deadlines/cancel dates
• Logging, creating, and routing POs, Packing Slips, BOLs
• Filling out paperwork, creating labels for domestic and international shipments
• Item set-up, data entry
• Researching and negotiating costs from different trucking carriers
• Constant communication with other divisions within company, production team, third party logistical or operations officers
• Coordinating logistics for trade shows and events

• Constantly reading vendor guidelines and updates
• Comparative shopping and sample shopping
• Coordinating and attending trade shows, marketing shows, social media events, industry events
• Constantly reading vendor guidelines and updates

Qualifications & Desired Skills:

• At least 1+ year(s) of professional work experience in sales/administrative/fashion/beauty industry OR
• At least 1+ year(s) of experience in logistics, operations, or administration for manufacturer or brand
• Ability to take direction and critique effectively
• Advanced level in Microsoft Suite, especially Excel, Word, and PowerPoint
• Must be able to read, write, and speak English
• Comfortable speaking to and communicating with clients, customers, teammates
• Personable with excellent communication skills
• Possess attention to detail
• Meet deadlines and cancel dates, prioritizes appropriately, copes well with change, and maintains composure under pressure
• Positive energy and works well in a team environment
• Self-motivated and hardworking who can execute tasks and goals without requiring frequent direction
• Punctual
• Strong multi-tasking, prioritization, and organization skills
• Strong work ethics to excel in a fast-paced environment
• Must have valid California Driver’s License and have reliable transportation to Downtown Los Angeles
• Must be able to drive to local client meetings or samples drop-offs
• Excellent written skills (spelling and grammar)
• Knowledge of ERP or WMS systems
• Experience or ability to quickly learn and efficiently operate POS and other inventory management programs
• Experience or ability to quickly learn and efficiently operate EDI programs
• Must be able to read, write, and speak English
• Detail-oriented

*Competitive salaries based on prior work experience and advanced level; discussed during interview. Benefits such as Health Insurance available to employees after 3 months, 401(k) available to employees after 12 months.

90-Day Paid Probation Period for training upon admission.

Job Type: Full-time

Pay: $33,000.00 - $60,000.00 per year

Benefits:

• 401(k) matching
• Employee discount
• Health insurance

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
As our staff's safety is priority, we've added the following safety measures: Masks, sanitizers, work station shields provided. Daily sanitizing and thorough janitorial services. Weekly fumigation.

Ability to Commute/Relocate:

• Los Angeles, CA 90021 (Preferred)

Experience:

• Administrative experience: 1 year (Required)
• B2B sales: 1 year (Preferred)

Language:

• English (Required)
• Korean (Preferred)

Paid Training:

• Yes

Management:

• Team Lead

Typical start time:

• 8AM

Typical end time:

• 5PM

Company's website:

• thecremeshop.com

Company's Facebook page:

• Facebook.com/thecremeshop

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

Work Remotely:

• No

COVID-19 Precaution(s):

• Remote interview process
• Personal protective equipment provided or required
• Plastic shield at work stations
• Temperature screenings
• Social distancing guidelines in place
• Virtual meetings
• Sanitizing, disinfecting, or cleaning procedures in place