Access Center Triage LPN
- Full-Time
- Allentown, PA
- Lehigh Valley Health Network
- Posted 2 years ago – Accepting applications
Job Description
Job Summary:
Triages incoming calls in an ambulatory setting from patients, makes clinical decisions based on protocols, and communicates with providers including physicians and mid-level providers. Provides telephone advice and decision support services. Identifies clinical escalation and provides effective resolutions.
Education - Required:
Experience - Required:
Knowledge, Skills, and Abilities - Required:
Licensure - Required:
Certifications - Required:
Location: Lehigh Valley Health Network · RN Triage/Hlthcare Navigation
Schedule: Part Time 16 hours per week, Day Shift, 8A-4:30P M, T
Apply to this Job
Triages incoming calls in an ambulatory setting from patients, makes clinical decisions based on protocols, and communicates with providers including physicians and mid-level providers. Provides telephone advice and decision support services. Identifies clinical escalation and provides effective resolutions.
Education - Required:
- Specialized Diploma LPN program
Experience - Required:
- 3 years experience in a physician's office or practice setting
Knowledge, Skills, and Abilities - Required:
- Ability to use electronic medical records to check patient history.
- Excellent computer skills and emotional intelligence.
- Must demonstrate time management skills.
- Must demonstrate empathy for individuals seeking health care related information and assistance.
- Must be assertive with a positive attitude and have the ability to learn a range of services.
Licensure - Required:
- Licensed Practical Nurse
Certifications - Required:
- CPR - Cardiopulmonary Resuscitation
Location: Lehigh Valley Health Network · RN Triage/Hlthcare Navigation
Schedule: Part Time 16 hours per week, Day Shift, 8A-4:30P M, T